We aim to process refunds fairly and promptly. This policy explains when refunds apply and how they are issued.
1. Order Cancellations (Pre Shipment): Full refund less 5% payment processing fee if the order has not shipped.
2. Processing/Transaction Fees: Please note that payment gateway charges, transaction processing fees, or any bank fees are non-refundable. The refund will cover only the product price.
3. Order Cancellations (Post Shipment): Treated as a return. Shipping fees and restocking fees 30% may apply (see Return & Cancellation Policy).
4. Approved Returns (Uninstalled): Upon inspection of the returned item in the same condition as shipped, we will refund the part price less restocking and any shipping costs.
5. Warranty Claims: If a defect is confirmed and replacement is unavailable, we may refund the part price at our discretion.
1. Refunds are issued to the original payment method
2. Please allow 5-10 business days after we receive and inspect the return for processing, your bank may take additional time to post the credit.
1. Special order items, custom requests, and units altered from OEM spec.
2. Installed/used parts (unless a warranty claim is approved).
